PROCOMM BUSINESS SOLUTION was established in 2016, at a point when the Government e-Marketplace was still new and most Indian suppliers had no realistic way of understanding it. We watched capable manufacturers and service providers — businesses with the right products at the right prices — get shut out of public tenders because of paperwork, category confusion and portal mechanics.
So we built a practice around solving exactly that. We began with GeM registration support. As the platform matured and expanded, our scope grew with it: catalogue and multi-category management, bid participation, Maha E-Tender submissions, competitive pricing analysis and full post-award support.
Then clients started asking a reasonable question — if you know exactly what we should buy and what it should cost, why are we buying it from someone else? So we became a supplier as well as a consultant, offering an extensive range of products and services tailored to the commercial sector and supplying high-quality products and services to government agencies. Alongside that we added an IT and facilities practice: web development, networking and internet services, learning management systems, digital marketing, and annual maintenance contracts for computers, printers, air conditioning and CCTV.
So we are not consultants alone. We operate as a GeM and tender consultant, a supplier of goods and services, and an IT and facilities services provider — capabilities a client can draw on separately or together, through one point of contact. What has not changed since 2016 is the individual attention: every client gets a solution built for their own requirement.
To remove the friction between a business knowing what it needs and actually getting it — by combining honest advice on GeM and tenders, the supply of the goods and services behind the order, and the technology to support both, so a client never has to coordinate several vendors to solve one problem.
To be the partner that commercial enterprises and government agencies turn to first for procurement, supply and technology — recognised not for volume, but for the individual attention and consistency behind everything we deliver.
Integrity in every filing. Accuracy over speed. Transparency in what we charge and what we promise. And a refusal to tell a client that a tender is winnable when the data says otherwise.
How the practice grew, from a single service line in 2016 to the range we offer today.
PROCOMM BUSINESS SOLUTION is established at Ashoka Mall, Bund Garden, helping suppliers onto the newly launched Government e-Marketplace.
The GeM practice widens from registration alone to the full cycle — catalogue, category expertise, bid participation and post-award support.
Consultation on the Maha E-Tender platform is added alongside GeM, together with monthly reporting on bid status and competition.
Consulting sits alongside the supply of goods and services and an IT practice covering web, networking, LMS, digital marketing and AMC.
Procurement rewards people who pay attention to detail over long periods. Rules change quietly. Categories get restructured. A certification requirement appears in a corrigendum three days before a deadline. A delivery slips and nobody tells the client. Our team's job is to notice all of it before it becomes your problem.
That team is deliberately broad: an expert team that navigates all aspects of GeM and MahaTenders, analysts who compile the monthly bid and competition reports, a documentation desk that tracks certifications and renewals, a supply function that manages sourcing and dispatch, and engineers who build and maintain the technology side.
We do not take on a client and hand them a login. We take responsibility for the outcome — which means we will tell you when a tender is not worth bidding on, or when a product you have asked for is the wrong one, just as readily as we will take the order.
Consultants dedicated full time to GeM and MahaTenders, not generalists splitting attention.
Bid data is compiled and interpreted in house — reports are written by people who understand your category.
A dedicated function for KYC, certifications and renewals — and for sourcing, dispatch and delivery tracking.
Developers and engineers who build client websites, networks and systems, then support them after go-live.
